Good to know
Your questions, answered.
Everything you need to know before making birthdays effortless.
How does the cake subscription work?
Your company signs up once, shares employee birthday details with us, and we take care of the cakes and deliveries.
How does the cake subscription work?
No. Once employee details are added, we keep track of the birthdays for you.
Can the cake include our company logo?
Yes. Cakes can be customised with your company logo, employee name and birthday message.
What is included with each cake?
Each delivery includes the customised cake, age candles, a Happy Birthday balloon and office delivery.
What happens if a birthday falls on a weekend?
Saturday birthdays are delivered on Friday, and Sunday birthdays are delivered on Monday.
What happens if a birthday falls on a weekend?
Saturday birthdays are delivered on Friday, and Sunday birthdays are delivered on Monday.
Do we have to pay upfront?
No. There is no upfront payment required.
Your company signs up once, shares employee birthday details with us, and we take care of the cakes and deliveries.
No. Once employee details are added, we keep track of the birthdays for you.
Yes. Cakes can be customised with your company logo, employee name and birthday message.
Each delivery includes the customised cake, age candles, a Happy Birthday balloon and office delivery.
Saturday birthdays are delivered on Friday, and Sunday birthdays are delivered on Monday.Saturday birthdays are delivered on Friday, and Sunday birthdays are delivered on Monday.No. There is no upfront payment required.
How does billing work?
At the end of each month, we send one invoice based on the cakes that were actually delivered.
Can we choose different cake flavours?
Yes. Choose from our available flavours or allow us to rotate flavours throughout the year.
Can we update employee details or add new employees?
Absolutely. Employee names, birthdays and other details can be updated whenever required.
Do you cater to large companies?
Yes. The service suits small businesses as well as companies with hundreds or thousands of employees.
Where do you deliver?
We deliver directly to company offices within our available delivery areas.
How much notice is needed for changes?
Please inform us at least 24 hours ahead if you need to change a cake, delivery date or employee information.
What if an employee leaves the company?
Simply update or remove their details before the scheduled birthday delivery.
At the end of each month, we send one invoice based on the cakes that were actually delivered.
Yes. Choose from our available flavours or allow us to rotate flavours throughout the year.
Absolutely. Employee names, birthdays and other details can be updated whenever required.
Yes. The service suits small businesses as well as companies with hundreds or thousands of employees.We deliver directly to company offices within our available delivery areas.Please inform us at least 24 hours ahead if you need to change a cake, delivery date or employee information.Simply update or remove their details before the scheduled birthday delivery.
Still have a question?
Send us a message and we’ll help you plan the right setup.